Legal

Privacy Policy

Last updated: 15.04.2026

At Qualia Spa & Wellness, we place the highest value on the privacy of our guests. This policy explains how your personal data is collected, used, shared and protected when you visit our website, use our services or contact us.

01

Information We Collect

When you contact us or request a service, we may collect: first name, last name, phone number, email address, preferred service and appointment date.

When you visit our website, technical information such as IP address, browser type, visit duration and pages visited may be automatically recorded through browser cookies.

02

How We Use Your Information

Collected personal data is used to manage your appointment requests, provide information about our services, communicate with you, improve quality and customer experience, and fulfill our legal obligations.

With your permission, we may send you information about new services, special promotions and seasonal programs. You can withdraw this permission at any time.

03

Information Sharing

Your personal data will not be shared with third parties or sold for marketing purposes without your explicit consent. Exceptions are limited to: legal requirements, requests from authorized courts or public authorities, and service providers essential for service delivery (payment, SMS/email infrastructure, etc.).

04

Data Security

We implement industry-standard technical and administrative security measures to protect your data from unauthorized access, modification and loss. SSL encryption, firewalls and restricted access policies are among the primary measures.

05

Cookies

Our website uses cookies to improve your experience. You have the right to reject or delete cookies through your browser settings; however, this may affect the functionality of some features.

06

Your Rights

Under KVKK and relevant legislation, you have the right to access, correct, delete, restrict the processing of, and object to the processing of your personal data. You can submit your requests through the channels on our contact page.

07

Policy Updates

This policy may be updated from time to time. Significant changes will be announced on our website. We recommend that you review this policy regularly.

Please contact us if you have any questions.

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